Support

Help with Family Story Vault.

Need help?

Family Story Vault is currently in development. This support page is ready for the official support address once one is selected.

Support email placeholder
Add the official Family Story Vault support email here before launch.

When reporting a problem

Please include what you were trying to do, what happened instead, your device model, and—if possible—a screenshot of the issue. Avoid sending private family recordings or sensitive family information unless it is necessary to diagnose the problem.

Important memories

During development, keep a current backup of any vault containing irreplaceable family content.